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Active Incidents
SMS Delivery Delays From a Subset of Twilio Short Codes to Brisanet Brazil
Status: identified — Started 3h ago
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Components
90-Day Uptime History
Event Log
1h ago
2h ago
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
3h ago
4h ago
6h ago
7h ago
We have observed a recovery in voice calls from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
7h ago
We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
8h ago
The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
9h ago
13h ago
13h ago
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
13h ago
19h ago
23h ago
Oct 4, 4:45 PM
Oct 4, 10:45 AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 4, 7:49 AM
Oct 4, 4:45 AM
Oct 3, 10:45 PM
Oct 3, 9:14 PM
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
Oct 3, 8:38 PM
Oct 3, 7:40 PM
Oct 3, 6:22 PM
Oct 3, 4:45 PM
Oct 3, 11:23 AM
We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 3, 11:07 AM
Oct 3, 10:44 AM
We have observed a recovery in SMS delivery from Twilio to Magti GSM Ltd. network subscribers in Georgia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 3, 9:07 AM
Oct 3, 4:43 AM
Oct 2, 10:42 PM
We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 2, 9:48 PM
Oct 2, 9:37 PM
Between 13:30 PDT and 13:33 PDT, Programmable Messaging API. Users may have experienced 5XX errors when sending messages. There was no impact to SMS and MMS. The issue has been resolved.
Oct 2, 8:51 PM
Oct 2, 7:53 PM
Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 2, 6:29 PM
Oct 2, 5:47 PM
We are investigating an issue with Messaging event processing for Comms API. Customers may experience delays in event updates for RCS, WhatsApp Business API, and Apple Messages for Business. We will provide another update in 15 minutes or as soon as more information becomes available.
Oct 2, 5:21 PM
Oct 2, 4:42 PM
Oct 2, 3:08 PM
Oct 2, 2:03 PM
Oct 2, 11:21 AM
Oct 2, 10:42 AM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 2, 9:35 AM
We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 2, 6:56 AM
Oct 2, 6:42 AM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 2, 4:42 AM
Oct 2, 4:41 AM
Oct 1, 11:32 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 1, 11:01 PM
Oct 1, 10:52 PM
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