Skip to content

No Camera Found on laptop (Microsoft Surface Book 2) #1468

@ginoel

Description

@ginoel

I am new to Linux (and NOT a programmer) & I cannot seem to get either of the built-in cameras to be recognized. What am I missing to be able to share video &/or my screen in a Google Meet, Zoom or Teams meeting?

Here are the details about my laptop:

Hardware Information:

  • Hardware Model: Microsoft Corporation Surface Book 2
  • Memory: 16.0 GiB
  • Processor: Intel® Core™ i7-8650U × 8
  • Graphics: Intel® UHD Graphics 620 (KBL GT2)
  • Graphics 1: NVIDIA GeForce GTX 1060
  • Disk Capacity: (null)

Software Information:

  • Firmware Version: 394.779.768
  • OS Name: Ubuntu 24.04 LTS
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: X11
  • Kernel Version: Linux 6.12.3-surface-2

I'm not sure I remember everything I've tried so far, but I found this: https://github.com/linux-surface/linux-surface/wiki/Camera-Support & the commands returned "command not found" for me, so I suspect I don't have all the required elements/dependencies even though this is a fresh install & "all packages are up to date". I think I found the bin files, but they are in a zst that I don't have permission to uncompress.

I added the app Cheese that opens with the warning "There was an error playing video from the webcam", and the camera app still says "No camera found".

I also found this page: https://libcamera.org/getting-started.html & copy pasted the first section of code to install libcamera-tools that I was told should contain the camera, but I don't know how to to access or what to do with these tools. I also don't know how to check to see if I have all the required dependencies.

I booted in BIOS a few times & turned everything on, but now I believe I have the IR camera off. So I can change these settings again if need be.

There were other things I tried from old camera related questions, but nothing has worked for me so far.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions