QuickServe is a WhatsApp-based order automation platform designed for local restaurants to manage orders, payments, order status updates, reviews, and analytics — all through WhatsApp.
It replaces manual order handling with a scalable, real-time chatbot-driven workflow, enabling vendors to operate efficiently without dedicated apps or dashboards.
https://www.youtube.com/watch?v=nBoUAjdI_Vs&t=1s
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🤖 Automated WhatsApp Bot
- Order placement
- Order status updates
- Payment flow
- Customer feedback & reviews
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📡 Real-time Chat Monitoring
- Captures all incoming & outgoing WhatsApp messages
- Chat monitor UI mimics WhatsApp Web
- Enables vendors to track and manage bot interactions live
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⚡ High-performance Backend
- Node.js backend with Redis for fast message handling
- Designed for real-time event processing and scalability
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📊 Sales & Customer Analytics
- Tracks orders, payments, and customer interactions
- Analytics dashboard built using MongoDB + Google Sheets
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📈 Proven Scalability
- Supported 500+ unique customers
- Handles 50+ daily orders
- Demonstrates reliable real-time automation at scale
- Backend: Node.js
- Cache & Messaging: Redis
- Database: MongoDB
- Analytics & Dashboard: Streamlit, Google Sheets
- Integration: WhatsApp Webhooks