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Version 3.20 crashes #15

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Version 3.20 crashes#15

Description

@KonradKl
KonradKl
opened on Apr 3, 2024

Description of error thrown at Windows 7 x64.

Podpis problemu:
  Nazwa zdarzenia problemu:	APPCRASH
  Nazwa aplikacji:	prevhost.exe
  Wersja aplikacji:	6.1.7601.17562
  Sygnatura czasowa aplikacji:	4d5e2495
  Nazwa modułu z błędem:	KERNELBASE.dll
  Wersja modułu z błędem:	6.1.7601.24545
  Sygnatura czasowa modułu z błędem:	5e0eb6bd
  Kod wyjątku:	c06d007f
  Przesunięcie wyjątku:	000000000000b87d
  Wersja systemu operacyjnego:	6.1.7601.2.1.0.256.1
  Identyfikator ustawień regionalnych:	1045
  Dodatkowe informacje 1:	b952
  Dodatkowe informacje 2:	b95219248cd5ae06d050a2091f7da076
  Dodatkowe informacje 3:	1fda
  Dodatkowe informacje 4:	1fdaa5ccdf7fa07ea2ccbb57112d84cb

Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0415

Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
  C:\Windows\system32\pl-PL\erofflps.txt

File exposing the problem:
samples-svgrepo-com

Activity

  1. carloBarazzetta commented on Apr 3, 2024

    @carloBarazzetta
    carloBarazzetta
    on Apr 3, 2024
    Member

    Sorry for your error, but Windows 7 is not a O.S. currently supported by Microsoft (upport for Windows 7 ended on January 14, 2020) and I cannot test it. In my Windows 11 64 bit the viewer is perfect:
    image

  2. KonradKl commented on Apr 3, 2024

    @KonradKl
    KonradKl
    on Apr 3, 2024
    Author

    OK. Just for your information. Because it is written "Supports Windows Vista, 7, 8, 10 and 11 (for 32 bits and 64 bits)." (and installer does not refuse to work at Windows 7 x64).

    Ah. I forgot to wrote that description of error comes from polish version of Windows 7.

    Regards.

  3. carloBarazzetta commented on Apr 3, 2024

    @carloBarazzetta
    carloBarazzetta
    on Apr 3, 2024
    Member

    I known that the viewer works well on other Windows 7 systems, but the problem is that if I cannot reproduce it in Windows 10 or 11... I cannot solve. It's seems a O.S. problem, but Microsoft cannot help us for unsupported O.S.

  4. KonradKl commented on Apr 3, 2024

    @KonradKl
    KonradKl
    on Apr 3, 2024
    Author

    If problem is on OS/my installation of OS side, then sorry for bothering.
    If preview handler works with the file on other installations of Windows 7 x64, then probably something is wrong on my side. Otherwise... there are virtual machines. And I may provide additional information if needed (if I will know which).
    As I wrote - just for your information - you are developer, I am not demanding anything.

    Regards.

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