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Failed to open the uploaded document #117
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Activity
This indicates an error on the server side (the server could not open your document). Does this happen consistently, even if you retry the translation? Are you sending a valid document of the supported types?
I encounter the same error when I retry the translation, and I am uploading files of types docx, xlsx, and pptx. Can I provide the docid to help investigate the issue?
To solve this problem, do not use the file path, send the file as a binary data stream.
with open(file=filepath, mode="rb") as f: doc_handle = translator.translate_document_upload(input_document=f.read(),...Were you using
translate_documenton a filepath? That method only works with file-like objects, as the docs state. We havetranslate_document_from_filepathto pass in file paths. See for example our tests on these:Yes, you are 100% right.
translate_document_from_filepath()works fine with a filepath, but my app needs to execute the steps individually, so I had to usetranslate_document_upload(),translate_document_get_status(), andtranslate_document_download(). You are right again, the docs state clearly that translate_document_upload() requires a file object or a stream. Thanks!Reacted by JanEbbing
Hi,when I use the code to upload the file for translation, the translation reports an error.How can I change my code?
deepl.exceptions.DocumentTranslationException: Error occurred while translating document: Failed to open the uploaded document.