Write to [email protected]. Put "security" in the subject. You will get an answer from a person.
Please do not open a public issue for anything that could put somebody's messages at risk before it is fixed.
ChatExport runs on your own PC, reads a backup Apple's software already wrote to your disk, and has no server, no account and no telemetry. So the interesting failures are local ones:
- Anything that would send message content, a backup password or a licence key off the machine.
- Anything that leaves decrypted material on disk after the program closes. It decrypts only the files it needs and wipes them on exit, and a case where it does not is a bug worth reporting.
- A backup password recoverable from disk, from a log file or from memory after use. It is used and forgotten: never written down, never sent anywhere.
- Code execution from a crafted backup, a crafted WhatsApp export file or a crafted attachment. All three are attacker-controlled input by nature.
- A signature or installer problem: a package where not every executable is signed, or a download that does not match its published SHA256.
- SmartScreen warning on first run. The installer is signed. That panel is Application Reputation, which counts downloads rather than certificates.
- The log files. They describe what the program did, not what your messages say, and they stay on your machine.
- Reading a backup you are not entitled to read. That is a question about consent and about the law where you live, not about software.
- A forgotten backup password. There is no way past one, by this program or any other, and that is a property of Apple's encryption rather than a defect here.
The version (Help, or the installer file name), what you did, what you observed, and how you observed it. If a file triggers it, say what kind of file rather than attaching real messages. Nobody here needs your conversations to reproduce a bug.
An acknowledgement, a fix or an explanation of why something is not one, and credit in the release notes if you want it. This is a small product with one author, so the honest promise is attention, not a service level agreement.